Frequently Asked Questions

Due to limited availability on certain days, we recommend that all clients book in advance. That being said, if you’re walking by you’re more than welcome to ask and we will do our best to accommodate you.

Our salon is pet friendly! Our head of client relations, Louie (a fluffy cockerpoo) is in the salon most days. So why not bring your pooch while you get pampered?

We would appreciate a call in advance if you’re going to be late. If you’re substantially late to your appointment we may have to shorten your treatment or reschedule it.

We understand that sometimes things change and you may need to cancel your appointment.

If you would like to cancel we would appreciate a 12-hour notice, however, if this isn’t possible please give us a call as soon as you can before your appointment.

*Any bookings cancelled less than 6 hours in advance will not be refunded*

Absolutely, you can get a gel removal (with a service) or removal only (without a service) so you can get your natural nails back in no time or have them prepped for another treatment.

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Yes. Artificial nails such as acrylic extensions and gel extensions can improve the overall health of your natural nails. This is because they add a layer of protection from biting, picking, moisture and other elements which can damage or weaken them.

With a Gel Service, your chosen nail colour will stay put for up to three weeks without smudges, chips or peeling when cared for properly.

If you experience any problems with your gel mani or pedi within seven days of your appointment, we offer complimentary nail repair. Simply give us a call and our nail technicians will return your nails to their former glory.

There are two inherent risks when a woman gets her nails done whilst pregnant. Those are inhaling the chemicals that are released from nail polish, mainly formaldehyde, toluene and dibutyl phthalate which can build up in the air.

At Paint Nails London, customer care is our #1 priority. Which is why our salon is well-ventilated to prevent any build up of chemicals produced by nail polish, and our tools are properly sterilised between each individual client so that bacteria is not spread.

Have you ever wondered why some nail salons smell of chemicals? This is because they don’t have adequate ventilation which not only causes a bad smell, but can also negatively impact your health.

So the answer to your question is, Yes. Having your nails done in a well-ventilated salon which regularly sterilises its equipment poses no threat to your baby.

We’re dedicated to providing professional and top-quality nail care services to enhance the beauty and well-being of our clients. However, it’s important to note that we specialise in nail artistry and aesthetics, and we are not equipped to provide medical treatment or address medical conditions, including infections.